Frequently Asked Questions
This page contains answers to common questions asked and handled by our
support staff, along with some tips and tricks that we have found useful.
- What if I don't want a registered domain name?
- Where should I go to register my domain?
- How should I configure my domain's name server settings ?
- How do I manage email accounts and website settings?
- How should I configure my POP3 email client?
- Can I use MS FrontPage to access my site ?
- Can I access my site using an FTP client?
Figment offers MyWeb Hosting, where a registered domain is
not required. Choose your website name and your Internet address is automatically:
http://myweb.figment.ca/[YourWebsite]
It's that easy! Pricing for MyWeb Services is
available at
http://www.figment.ca/Hosting
If you choose to have a hosted domain name such as www.yourdomain.ext
you will be required to submit a registration request through a certified domain registrar
or have Figment do it for you. Each domain registrar will have their own process to
update your domain's name server settings and you should check with your domain registrar
for specific instructions.
Figment can register the following TLDs: .ca, .com, .net, .org, .us,
.cn, and .biz through our affiliate WebNames.ca and can host any foreign
domain. Registration does not confer immunity from objection to either the
registration or use of the domain name.
Customers who choose to have Figment register their .ca,
.com, .org, .us, .cn, .biz or .net domains on their behalf will be registered through WebNames.ca.
All domain name registration fees for domains registered by Figment apply per year per
domain and will be billed directly by Figment. The registration fee will appear on your
first month's statement.
Figment recommends the use of a Domain Registrar that
allows automated updates of your DNS name server settings such as WebNames.ca.
Your domain name is registered with a certified Domain Name registrar
and contains the location of your Primary and Secondary name servers for that domain (NS1
and NS2). In order for Figment to host your website, your domain must point to the
Figment name servers. Correct name server settings should appear in a whois
lookup of your domain as follows:
| NS1-Hostname: |
ns1.figment.ca |
| NS1-IP Address: |
68.145.240.254 |
| NS2-Hostname: |
ns2.figment.ca |
| NS2-IP Address: |
68.146.51.235 |
Each domain registrar will have their own process to
update your domain's name server settings. Check with your domain registrar for
specific instructions.
Figment recommends the use of a Domain Registrar that allows automated
updates of your DNS name server settings such as WebNames.ca.
NOTE: DNS Settings are not reflected immediately and can
take several days to populate through the Internet. Please allow at least two days
for domain name server changes to take effect.
Figment is proud to offer our Website Administrator dashboard to manage
all facets of your website and email accounts. Within the Website Administrator you
can:
Create and delete email accounts
Change passwords
View your website statistics
Submit trouble tickets
Add-on features to your website
Manage your website directory and files
and much, much more!!!
Log into the Figment Web Administrator using your Figment
Account ID and and password at:
http://webadmin.figment.ca
